One of my WordPress sites is hosted on Hostgator (shared hosting) and the emails are set to fetch to Google via POP3. I also have Woocommerce installed on my site and use Cloudflare free CDN on that domain as well. Everything was going fine until recently I noticed that all the emails from WordPress site, where the primary email for everything is [email protected], were going to the Spam folder in Gmail. The main problem for me was that the Woocommerce order notifications were also going to Spam in my Gmail as well as customer’s Gmail. strangely the emails were going to inbox in other services like Outlook. Also, the emails sent directly from [email protected] were not going to Spam. So, definitely it was not the case of Hostgator server being used for spamming or my domain marked for spamming/phishing.
I talked to Hostgator support and as usual they said all the settings were fine on their side and there was nothing they could do. They told me that something might be wrong on Cloudflare’s part (DKIM settings or something). As I have a free account on Clouflare I don’t have access to any premium support. So, I just raised a support ticket while I kept looking for a solution myself.
And after trying a long list of claimed ‘solutions’ what worked for me was a sweet little WordPress plugin – Easy WP SMTP. I installed this free plugin on my WordPress site and it solved the Gmail spam problem instantly. Now all my WordPress and Woocommerce emails were going to Inbox. Here are the settings for this plugin –
From Email Address – [email protected]
From Name – Site Name or Anything else you want
SMTP Host – mail.domainname.com (This is what worked for me, you ca also try smtp.domainname.com)
Type of Encription – None (If you have an Https site you can choose SSL)
SMTP Port – 25 (If you used smtp.domainname.com instead of mail.domainname.com port will be 465)
SMTP Authentication – Yes (Always YES)
SMTP Username – [email protected] (Complete email ID)
SMTP Password – You webmail password
That’s all. Do not forget to send a test mail and check things after setting up the plugin. And please let me know if it worked for you or not.
Anh Nguyen (@anh_ng8) says
Thanks for sharing this great plugin! it works like a charm for me!!
Thank you very much, I spend hours on this issue and finally this did the trick. Again big thank you!
Thank you so much, you saved me! It works for me too!
This post was a life saver! Thanks Men!
Thanks for sharing this plugin! After many hours of trying to resolve a problem with emails going to the spam folder, this plugin saved so much of my time!
Tyler saik says
You da MAN!!!!!
I spent days on this crap and on the phone with customer service.
what a relief!!!!!
An easy fix for a huge problem! We can’t thank you enough!
Very useful solution, solved my problem in 5 mins. thanks a lot.
Carlos Hoempler says
Thanks a lot Satish =)
My account activation emails were going to spam until I did this. This also gets rid of my hostgator username from the mail headers. I used a different SMTP plugin but it works as expected. Thank you very much.
Seasick Clothing Co. says
Thanks Satish! Seriously! This worked wonderfully!
Farhan Rana says
THANK YOU, this simple trick solved my problem in an instant. Spent all day trying to fix this
This was great! Exactly what I needed to make my emails look more professional. Many thanks.
otman soulimani says
worked fine thank you
Me funciono perfecto, Muchas gracias! 😉
Many thanks for sharing this Satish. Worked for me as well 🙂
Imrul Hasan says
Bro !!! you just saved my day !!! thanks a lot 😀
you are amazing
Thanks for your post, it solves my problem!