Solution – Hostgator WordPress Emails going to Spam

by Dr. Satish Chandra Satyarthi  - May 15, 2016

Why-are-My-Emails-Going-to-Spam-One of my WordPress sites is hosted on Hostgator (shared hosting) and the emails are set to fetch to Google via POP3. I also have Woocommerce installed on my site and use Cloudflare free CDN on that domain as well. Everything was going fine until recently I noticed that all the emails from WordPress site, where the primary email for everything is [email protected], were going to the Spam folder in Gmail. The main problem for me was that the Woocommerce order notifications were also going to Spam in my Gmail as well as customer’s Gmail. strangely the emails were going to inbox in other services like Outlook. Also, the emails sent directly from [email protected] were not going to Spam. So, definitely it was not the case of Hostgator server being used for spamming or my domain marked for spamming/phishing.

I talked to Hostgator support and as usual they said all the settings were fine on their side and there was nothing they could do. They told me that something might be wrong on Cloudflare’s part (DKIM settings or something). As I have a free account on Clouflare I don’t have access to any premium support. So, I just raised a support ticket while I kept looking for a solution myself.

And after trying a long list of claimed ‘solutions’ what worked for me was a sweet little  WordPress plugin – Easy WP SMTP. I installed this free plugin on my WordPress site and it solved the Gmail spam problem instantly. Now all my WordPress and Woocommerce emails were going to Inbox. Here are the settings for this plugin –

Easy WP SMTP Settings

From Email Address[email protected]

From Name – Site Name or Anything else you want

SMTP Host – mail.domainname.com (This is what worked for me, you ca also try smtp.domainname.com)

Type of Encription – None (If you have an Https site you can choose SSL)

SMTP Port – 25 (If you used smtp.domainname.com instead of mail.domainname.com port will be 465)

SMTP Authentication – Yes (Always YES)

SMTP Username[email protected] (Complete email ID)

SMTP Password – You webmail password

That’s all. Do not forget to send a test mail and check things after setting up the plugin. And please let me know if it worked for you or not.
Easy WP SMTP test Mail

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Dr. Satish Chandra Satyarthi

Dr. Satish Satyarthi is the Founder of CEO of LKI School of Korean Language. He is also the founder of many other renowned websites like TOPIK GUIDE and Annyeong India. He has been associated with many corporate companies, government organizations and universities as a Korean language and linguistics expert. You can connect with him on Facebook, Twitter or Google+

  • Thanks for sharing this plugin! After many hours of trying to resolve a problem with emails going to the spam folder, this plugin saved so much of my time!

  • My account activation emails were going to spam until I did this. This also gets rid of my hostgator username from the mail headers. I used a different SMTP plugin but it works as expected. Thank you very much.

  • {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

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